Last updated: [06/01/2026]
This Website Disclaimer (Disclaimer) applies to the Holistica Health website and any related pages, content, tools, and communications (Website). The Website is operated by Holistica Health Pty Ltd (ACN 673 241 962) (Holistica Health, we, us, our).
By accessing or using this Website, you acknowledge that you have read and understood this Disclaimer.
1.1 The information on this Website is provided for general information purposes only. It is not intended to be, and must not be relied on as, medical advice, diagnosis, treatment advice, or a substitute for consultation with a qualified healthcare professional.
1.2 Any health information on this Website may not be appropriate for your specific circumstances. Always seek professional advice from a qualified clinician regarding your personal health concerns.
1.3 If you are experiencing a medical emergency, call 000 immediately or attend your nearest emergency department.
2.1 Holistica Health provides access to telehealth services, including consultations with Australian-registered medical practitioners, including GPs with special interests, via real-time video and or phone.
2.2 Clinical outcomes are not guaranteed. Whether a consultation results in a prescription, referral, medical certificate, pathology or imaging request depends on the clinician’s professional judgement and what is clinically appropriate.
2.3 Not all conditions are suitable for telehealth. If an in-person assessment is required, the clinician may recommend you attend a local GP, urgent care clinic, or hospital.
3.1 The Website may include online forms, symptom checkers, questionnaires, or booking tools. These may help collect information for triage and appointment preparation.
3.2 These tools do not provide medical advice and do not constitute a medical consultation. Clinical advice and decisions are only made during a consultation with a qualified clinician.
4.1 Medical certificates and other documentation (including referral letters and health summaries) are issued only after a clinical consultation where it is clinically appropriate and lawful to do so.
4.2 We do not provide backdated medical certificates.
4.3 Employers, educational institutions, insurers, and other organisations may have specific acceptance requirements. Holistica Health does not guarantee that documentation issued will be accepted by a third party.
5.1 Holistica Health takes reasonable care to ensure the information on this Website is accurate and current, however we do not warrant or represent that:
information is complete, error-free or up to date at all times,
content is suitable for your individual circumstances,
the Website or any part of it will always be available without interruption.
5.2 We may update, modify, or remove content at any time without notice.
6.1 Nothing in this Disclaimer excludes, restricts, or modifies any consumer guarantees under the Australian Consumer Law that cannot be excluded, restricted, or modified.
6.2 To the maximum extent permitted by law, Holistica Health is not liable for any loss, damage, cost, or expense (including indirect or consequential loss) incurred as a result of:
reliance on any information on this Website,
errors or omissions in Website content,
Website unavailability, delays, or interruptions,
viruses, malicious code, or harmful components transmitted through the Website (to the extent not caused by our negligence),
use of third-party websites or resources linked from this Website.
6.3 You use this Website at your own risk and are responsible for ensuring your device and systems are protected, including by using updated security software.
7.1 This Website may include links to third-party websites, resources, or services for your convenience. These links do not constitute endorsement, approval, or recommendation.
7.2 Holistica Health has no control over third-party content and does not warrant the accuracy, reliability, legality, or security of any third-party site.
7.3 You access third-party websites at your own risk. You should review the terms and privacy policies of any third-party sites you visit.
8.1 Personal information collected through the Website is handled in accordance with our Privacy Policy and applicable Australian privacy laws.
8.2 Health information is sensitive information under Australian privacy law. You should take care when submitting information online and ensure you are using a secure connection and a private device where possible.
9.1 Individual outcomes and treatment responses vary. Any examples, testimonials, or descriptions of potential benefits (if displayed) are not a guarantee that you will achieve the same results.
If you have any questions about this Disclaimer, the Website content, or Holistica Health services, contact us via the Website’s Contact page.
Holistica Health Pty Ltd (ACN 673 241 962)
108 St Georges Terrace, Perth, WA, 6000
admin@holisticahealth.com.au
