Glossary

Telehealth Consultation

A telehealth consultation is a scheduled appointment with a doctor conducted by video call or phone instead of in a clinic room. The doctor takes a history, assesses symptoms, and can issue electronic prescriptions, medical certificates and specialist referrals where clinically appropriate.

Telehealth suits a wide range of concerns, from mental health and skin conditions to repeat scripts and results discussions, while some presentations still require physical examination and are redirected to in person care. Consultations at Holistica Health start with a short pre screening checklist to confirm telehealth is suitable.

WMedically reviewed by Dr. Wesam Abujalala, Medical Director, Holistica HealthLast updated 11 August 2026

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